Support Center

Help Center

Find answers, explore guides, and get the support you need to create unforgettable events.

Browse by Category

Explore our knowledge base organized by topic

Getting Started

Set up your account, create your first event, and customize your RSVP pages.

12 articles →

RSVP Management

Track responses, send reminders, and manage your invitation workflows.

18 articles →

Guest Lists

Import, organize, and segment your guest lists for any occasion.

14 articles →

Seating Charts

Design interactive seating arrangements with drag-and-drop tools.

9 articles →

Billing & Plans

Manage subscriptions, view invoices, and understand our pricing tiers.

11 articles →

Account Settings

Update your profile, security settings, and notification preferences.

8 articles →
Popular Questions

Frequently Asked Questions

Quick answers to the questions we hear most often

After signing up, navigate to your Dashboard and click the "Create Event" button. Follow the guided setup wizard — you'll choose a template, add event details (date, venue, dress code), and customize your RSVP page. The entire process takes less than 5 minutes.

Absolutely! Fancy RSVP offers a rich template gallery with professionally designed themes. You can customize colors, fonts, backgrounds, and add your own images. Premium plans unlock advanced CSS customization for pixel-perfect control over every element.

Guests receive a beautifully designed email or SMS with a unique link to your RSVP page. They simply click the link, confirm their attendance, select meal preferences, and add any plus-ones — all without needing to create an account. You'll see responses in real-time on your dashboard.

Our Free plan supports up to 50 guests per event. The Professional plan expands this to 500 guests, and our Enterprise plan offers unlimited guests. All plans include real-time response tracking and guest list management tools.

Yes! You can schedule automated reminders via email or SMS for guests who haven't responded. Set custom timing (e.g., 2 weeks before, 1 week before) and personalize the message. Our smart send feature avoids duplicate notifications to guests who've already replied.

Security is our top priority. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We are GDPR and CCPA compliant, conduct regular security audits, and never sell or share your guest information with third parties. You can export or delete your data at any time.

Still Need Help?

Our dedicated support team is here to assist you. Reach out via email, live chat, or schedule a call — we typically respond within 2 hours during business hours.